Desktop Management

(Desktop, Workstation and Laptop maintenance, installation and configuration).

Summary: In this service bundle we provide all services related to the installation, maintenance and support of Desktops (PCs), Laptops and Workstations. Workstations are considered to be those PCs used by Graphic Artists, Architects and Developers and generally are much more powerful and expensive than regular business desktops. Some of the services we offer in this bundle have to do more with the management of these assets than with the technology used in and by them. For example, do you have an inventory system to track your desktops, laptops and workstations? Do you have a good process for disposing of your PCs or laptops without jeopardizing your business data? Do you have a good process for customizing your PCs, Laptops and Workstations when you buy them in bulk?

The Standard Labor Rate is charged for the following services:

• Installation and configuration of Hardware, Software, and any accessories, not including Network devices (excluding NICs, Network Adapters) or Servers.
• Upgrades, repairs and maintenance to Workstations, Desktops, and laptops.
• All consulting regarding computer Workstations, Desktops and laptops.
• All consulting regarding Wintel workstations using Microsoft's NT, 2000, XP, Linux and any other OS that is running on a Desktop, Workstation or Laptop.